Voice Mail

Listen to, forward, broadcast, delete, or save messages by voice, touch-tone command or via your personal web page. Voice messages are in industry standard MP3 format.

• Storage - Tagline™ stores up to 200 messages in your inbox. However, you can store a virtually unlimited number of messages if you choose to have them sent to your email. 
• Replay - Replay the message you are currently listening to by either the push of a button or by voice activation. 
• Save - Save messages for as long as you like, for up to 200 messages. 
• Pause - Pause a message in the middle of playback. 
• Restore deleted messages - Same as fax options, you can access all your deleted backups. 
• Access saved messages - Put all your important messages into a "Saved" folder that can be accessed separately from the rest of your inbox. 
• Play callers ID - Find out the caller ID at any point during the message. 
• Save phone number as a contact - After listening to the message, you can add the caller to your contact list.
• Broadcast Message - You can broadcast your message instantaneously to your contact lists either by phone or email.
• Forward message - You can send to email or another Tagline™. 
• Append forwarded messages - Add your own personal message before forwarding. 
• Answer message - If the sender of the message has Tagline™, your reply will go directly to their inbox. 
• Return the call - Tagline™ automatically dials the number the message was sent from. 
• Contact-based rules - Transfer different contacts to different voicemails (e.g. Friends and family vs. business). 
• Number-based rules - Transfer calls to different voicemails based on area code, prefix, or specific number. 
• Time-based rules - Send calls to an "unavailable" voicemail: after 5:00, on weekends, or whenever you choose. 
• New message notification - Choose to be notified by email, pager, phone, or text message on your cellular phone. 
• Filter non-urgent messages - Choose to have all messages not marked urgent sent to your voicemail. 
• Caller ID in inbox - When you access your web inbox, the message is shown in either the caller's number or their name if they are in your contact directory. 
• Mp3 format - Messages on your computer are in .mp3 format, known for its sound quality and small file size. 
• Upload a file - any mp3 or wav file can be sent to your Tagline™ inbox. Useful when broadcasting messages. Messages on your computer are in .mp3 format, known for its sound quality and small file size.

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Faxing:

Fax documents directly from your PC to any fax contact, fax machine or e-mail address, in order to create a paperless environment.

• Receiving faxes - You can store up to 150 faxes in .pdf (Adobe Acrobat) format on your personal web page. 
• Forward to your fax machine - Simply by pressing a button or telling Tagline™ to "forward to my fax." 
• Forward to your email - Again, by the push of a button or voice command. 
• Send to fax machine - Faxes can go to any fax machine in North America. 
• Play callers number - In time-sensitive situations, you can find out who is sending you a fax, and you can move on if you do not wish to have that particular fax forwarded. 
• Save fax number as a contact- When someone faxes you something, their number can be saved on-the-fly for future convenience. 
• Forward fax to contact list - You can instantly send a fax to up to 100 people with one command. 
• Forward as regular or urgent - For time-sensitive documents you can alert the recipient that the fax is urgent.
• Restore deleted messages - Tagline™ always saves backups of all your faxes, simply tell Tagline™ to "restore deleted messages" and they will reappear in your inbox.
• Restore last deleted message- If you simply want to restore the last fax without restoring every message it is available. 
• Create fax transfer rules - You can tell Tagline™ to fax all messages to your office during the day, and home at night and on weekends.. 
• Notification of new faxes - If you wish, Tagline™ will notify you of new faxes based on your preference of either phone, pager, email, or any combination of the three. 
• View as PDF or TIFF - Based on your preferences, you can choose in which format faxes are delivered to you.

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E-Mail:

Navigate, listen to, and reply to e-mail messages via any telephone. Send e-mail messages with an audio attachment to any contact from any phone. Forward e-mail messages to a fax machine, contact or broadcast to a list from any phone.

• Text to speech - Complete automated translation of your emails to be heard over the phone.
• Check by contact - If you receive a large number of emails, you can check email sent by a specific contact if you are trying to find a message they sent.
• Check by date - Receive emails from a specific date only 
• Support for 5 email accounts - Any POP or IMAP account can be set up for Tagline™ to access.
• Check specific inboxes - Check messages from your "work" account vs. your "home" account.
• Reply - Reply by sending an MP3 attachment. Broadcast reply - To any number of people in your contact list. 
• Forward to a contact - Forward email to contacts by saying their names.
• Forward to a list - Send the email to your contact lists.
• Forward to a fax - Especially useful for files with visual tools and graphics. 
• Forward to my fax - Forward without specifying the fax number. 
• Add sender to contact list - The sender of the email will automatically be placed in your contact list. 
• Read header - In time sensitive situations you can have Tagline™ read only the sender, date, and subject of the message. 
• Read content - Read the body of the email message. Access saved messages Restore deleted messages

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Conference Calls: 

Create a conference call with up to 32 people through your Web page or invite up to 4 people to a conference via your phone "on the fly". Schedule conferences in advance along with reminders about them. Manage conferences on the Web, in real-time, or on the phone. Invite participants by clicking on the contact or speaking the contact's name.

• Schedule a conference - Arrange a conference call for up to 32 people via the web interface. 
• Conference on the fly - While on a call simply press # # and connect up to four people to the current call. 
• Add a party - While on a conference call, you can add someone using either their contact name or telephone number. You can add parties either by phone or on the web. 
• Return to conference - You can exit and return to the conference call at your leisure. 
• Disconnect party - Drop a caller at any time, either over the phone or on the web. 
• Exit the conference - any participant can exit the conference by pressing * *. 
• Web based management - Get real-time statistics on who is connected by their contact name or their telephone number. 
• Mute - Make certain or all parties only able to listen in on the conference.
• Notification - Remind yourself of a conference call by email, phone, or pager.
• Advance notice - Can be set to automatically call you and add you to the conference. 
• Secure access - Set a security code so that unwanted parties cannot enter the conference.

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Contact Management

Enter up to 2000 contacts (destinations including combination of all phone, fax, pager numbers, and e-mail addresses) using the contact manager. Tagline™ allows you to synchronize contact and calendar information with most PDA's including your MS Outlook™, MS Outlook Express™ or Palm Pilot™.

• Ask caller name - The caller will be prompted to say their name for you. This is a very personal touch for you to control your communications. 
• Play caller ID - If you do not wish to have voice-screening, you can have traditional call screening where Tagline™ tells you the callers number. 
• Caller ID off - You have the option of no caller ID. 
• Add phone number to contacts - After listening to a voice message, you can add the caller to your contact list. 
• Read contact information - Tagline™ provides the phone number, fax, pager number, or email address of a contact.
• Create contact lists - You can send one message to individuals in a specific group (e.g. staff, family, etc).

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Message Notification:

When you receive a new fax or voice message, regular or urgent, you can have Tagline™ to notify you in the following ways:

• Via email with or without attachment - Notification through email, with or without the actual message attached. 
• Phone call - Tagline™ can call you when a new message arrives. 
• Via pager - Tagline™ can send a notification page to several types of pagers, including Alpha Numeric Pagers. 
• Text message to your cellular phone - Utilizing a cell phone's e-mail address, a text message can be sent to your cell phone to notify you of a new fax and/or voice mail.
• Full, short or no message report - When you dial into your Tagline™, it tells you how many messages you have. With full report it tells you both new and saved messages, with short - only new ones. "None" turns it off.

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Calling Services:

• Say or touch tone all your commands - With the power of voice recognition, you can use simple voice commands to control all your communications. However, you also always have the option of touch toning, which can be useful in some situations. 
• Make and receive calls anywhere in North America (including Hawaii and Alaska) - Whether you are skiing in Vail, in a hotel in Toronto, or on the beach in Hawaii, Tagline™ will find you at any North American telephone number. Neither you nor people calling you will ever have to pay a long distance charge to call your toll-free number regardless of where you are.
• Phone a contact by saying their name - Tagline's voice recognition engine allows you to call any of your contacts by saying their name and their extension. Tagline™ recognizes when you specify a contact's home phone, business phone, etc.
• Call whisper - While on another call, Tagline™ will "whisper" an incoming caller's name. Only you hear the caller's name, the other party hears nothing. 
• Call waiting - Receive calls on a second line by hitting # #. 
• Redial last number - with a simple voice command. 
• Set up a conference - You may set up a conference call for up to 32 people either over the phone or on the web. Conference calls can require a security code if you desire. 
• Send a message - You can forward a message you have received to your contact simply by saying their name. 
• Broadcast a message - You may forward any voice or fax message to any size group of people in your contact list. 
• Send a page - You can page anyone in your contact list who has a pager without having to enter their pager number: Tagline™ remembers it for you. 
• Resend last message - If there is ever an error in transmission, messages may be resent effortlessly. 
• Disconnect - Press ** and you are disconnected from your call and taken to the main Tagline™ user interface to make another call. Especially useful in hotels and other areas where there is a per-call surcharge.

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Call Answer

• Customizable call answer rules - Based on caller ID, time-of-day, weekday or date, you can have Tagline™ treat your calls in different ways. 
• Play greeting - Record and play customized greetings for different individuals, at different times of the day, etc. 
• Play busy and hang up - Can be a useful feature when you do not wish to be contacted. 
• Accept only faxes/voice calls - In cases when you are expecting an important call/fax and do not want to be disturbed. 
• Secure pick up - Can be turned on or off. Your 4-digit PIN will be required to accept inbound calls.

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Call Transfer

• Customizable call transfer rules - Users can set multiple call transfer settings based on details such as date, time-of-day, caller ID, and/or contact lists. 
• Send all calls to voicemail - Perfect for when in meetings, on vacation, or when you simply do not wish to speak to anyone. Tagline™ truly gives you control over your communications. 
• Transfer to a single number - Tagline™ can transfer all calls to any number in your personal destinations (e.g. home, office, cellular, etc.) all by voice activation. 
• Route through a switchboard or PBX - Tagline™ can be programmed to forward calls directly to your extension. 
• Follow me - Tagline™ can follow you by automatically forwarding all calls to the last number you dialed from. You do not even need to know the number you are calling from, Tagline™ will recognize it.
• Call blast - Tagline™ can call up to four numbers simultaneously. If these numbers are shared or public phones, you can program them to ask for your security code before allowing the call to go through.
• Transfer an ongoing call - While on the phone, you may hit # # and transfer the call on hold to any number in N. America, one of your personal destinations or a voice-activated contact.

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Caller Options

• Call you - Callers may call from any phone in North America absolutely toll-free, including pay phones. 
• Voice/touch tone menu - People calling Tagline™ have the option to say "find him" or "leave a message", as well as simply pressing a button. 
• No menu - You have the option to send all callers directly to your voicemail or to find you as soon as they call Tagline™. 
• Join a conference - A caller can join a scheduled conference by saying "Join conference" at the initial greeting. If you wish, you may set a security code to gain access to the conference. 
• Send an email - You are provided with a @tagline.cc email address; but up to five additional addresses can be added with the click of a button. 
• Leave a message - If the caller doesn't wish to speak with you directly, they have an option of leaving you a message instead. 
• Deliver - Once the message is delivered, it will show up instantaneously in your inbox.
• Deliver urgent - When the caller finishes a message they will have the option to "deliver urgent" and the message will come to the front of your inbox when you call in.
• Append - Instead of sending a new voice message, extra information can be added to the first one if the caller forgot to mention it the first time. 
• Review - After the message is recorded, the caller has the option to review the message to determine if they wish to deliver it or not. 
• Re-record - If the caller reviews the message and does not like it, they may re-record as many times as they want.

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Calendar:

Your personal calendar on any PC or PDA can be synchronized with Tagline™.

• Web or phone access - Access your calendar from anywhere in the world via the Internet or via your phone. 
• Display options - View your calendar by day, week, month or year. 
• Add events or reminders - Via telephone or web. If reminders are added via phone you will have a personal voice reminder, if added via web you will be reminded by text-to-speech. 
• Reminders - Set reminders for important events- You can be reminded by email, phone, or pager. 
• Advance notification - Be notified from one minute to one day in advance. 
• Snooze - Tagline™ will remind you at a later time.

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Misc Functions:

• "Read my contact information" - Tagline™ will tell you all the information of a specific contact. 
• "What time is it" - Tagline™ will tell you time based on your time zone preference. 
• "Wait a minute"- When you tell Tagline™ to wait, all voices will be ignored until you press a button. 
• "Goodbye" - Disconnect from Tagline™ by saying "goodbye". 
• "Call Customer Care" - Automatically get connected to customer service anytime, anywhere. 
• Barge through - You are able to interrupt Tagline™ at any time to give a new command rather than waiting until Tagline™ has finished speaking. 
• Call detail records - Real time display of all calls made, received, including conference calls. Export records to Microsoft Excel. 
• Change your security pin number - via any phone or on the web at any time.

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System Configuration

• Speaker independent voice recognition - All commands are powered by voice recognition. This is exceptionally useful when driving or on speakerphone. 
• Touch-tone commands are available if you desire as well. 
• Quick access - You can program your Tagline™ to recognize your caller ID and and automatically log you into the system without having to enter your security code. bypass you having to enter a security code. 
• Security code - Your own PIN to insure that no unwanted calls are made and nobody but yourself is able to listen to the messages. Can be changed any time by phone or via the web. 
• Default name recording - People calling in will hear "Hello. I am the personal assistant for _______." 
• Personal greeting - Just like standard voicemail, you can add a personal greeting when you are unavailable. 
• Custom greetings - Record a personal greeting to replace the default one. Very useful if you use Tagline™ for both personal or business use: you can tell Tagline™ to use a more casual greeting for friends and family. 
• Advanced greetings - You can set up to four additional greetings for special circumstances such as after hours, extended absence, or busy.

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Additional Downloads

PimSync

• Synchronizes and updates your contact list and events/reminders. 
• Full integration with Outlook, Netscape, Palm, and other PIMs.

IP Fax

• Send a fax - From any application with print options in Windows. 
• No fax machine - No fax machine is necessary to send faxes. 
• Multiple destinations - Send to any number of contacts or fax numbers in your database. 
• Multiple destination formats - Send to either a fax machine or email address.

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